Last updated: October 14, 2026

Mariko Studio ("Mariko Studio," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, www.marikostudio.com (the "Website"), inquire about our services, work with us, subscribe to our communications, or purchase products from us.

By using our Website or providing personal information to us, you acknowledge the practices described in this Privacy Policy. Where required by law, we will obtain your consent before collecting, using, or disclosing your personal information.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Contact information: Your name, email address, telephone number, business name, and website.

• Project information: Details about your business, project requirements, budget, timeline, and other information submitted through our inquiry forms or communications.

• Client information: Information necessary to prepare proposals, manage projects, provide services, issue invoices, and maintain client relationships.

• Email subscriptions: Your email address and subscription preferences when you sign up to receive our newsletters, studio updates, or marketing communications.

• Purchase information: Billing details, transaction records, and information necessary to process purchases of our products or services.

We may also collect certain information automatically when you visit our Website, including your IP address, browser type, device information, pages visited, referring websites, and interactions with our Website.

We ask that you only provide personal information that is relevant and necessary for your inquiry, purchase, or project.

2. How We Use Your Information

We collect and use personal information for purposes including:

• Responding to inquiries and communicating with prospective clients.

• Preparing proposals, contracts, and project estimates.

• Providing our branding, website design, and other creative services.

• Managing client projects and maintaining business records.

• Processing payments, purchases, and transactions.

• Delivering digital products and providing related customer support, when available.

• Sending newsletters, studio updates, and promotional communications where permitted by law.

• Understanding website traffic and improving our Website and services.

• Maintaining the security and functionality of our Website.

• Meeting applicable legal, accounting, and regulatory obligations.

We will only use your personal information for the purposes for which it was collected, or for other purposes permitted or required by applicable law.

3. Cookies and Website Analytics

Our Website uses cookies and similar technologies to support website functionality, understand visitor activity, and improve the browsing experience.

Cookies are small files stored on your device that help websites remember information about your visit.

We use website analytics tools, including Google Analytics where enabled, to understand how visitors interact with our Website. These tools may collect information such as pages viewed, time spent on the Website, approximate geographic location, device information, and interactions with website content.

Some of this information may constitute personal information under applicable privacy laws.

You can manage or restrict cookies through your browser settings. Where required by applicable law, we will request your consent before using non-essential cookies or tracking technologies.

Disabling certain cookies may affect some website features.

4. Third-Party Service Providers

We use trusted third-party platforms to operate our Website, manage our business, and deliver our services.

These may include:

• Framer: Website hosting and functionality.

• Dubsado: Client inquiries, proposals, contracts, invoicing, and client relationship management.

• ClickUp: Project management, collaboration, and organization of client information.

• Stripe: Secure payment processing and transaction management.

• Google Analytics: Website traffic measurement and analytics.

• Email marketing providers: Managing newsletter subscriptions and sending communications.

These providers may process personal information on our behalf as necessary to perform their services.

We do not sell or rent your personal information. We may disclose information to service providers, professional advisers, or legal authorities where necessary to operate our business, fulfil our obligations, or comply with applicable law.

Third-party providers maintain their own privacy and security practices. We take reasonable steps to select appropriate providers and safeguard the information entrusted to them.

5. Email Marketing and Communications

If you subscribe to our mailing list, we may send you newsletters, studio updates, announcements, educational content, and information about our services or products.

We send marketing communications with your consent or where otherwise permitted under applicable law, including Canada's Anti-Spam Legislation (CASL).

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails or by contacting us directly.

Unsubscribing from marketing emails will not prevent us from sending necessary communications relating to an active project, transaction, or contractual relationship.

We do not sell or rent our mailing lists to third parties.

6. Payments and Digital Products

Where purchases are available through our Website, payments may be processed through secure third-party payment providers such as Stripe.

Payment providers may collect and process billing information, payment details, and transaction information in accordance with their own privacy policies.

Mariko Studio does not directly store complete payment card details processed by these providers.

We may retain relevant transaction and purchase records for customer support, accounting, tax, and legal purposes.

If we offer digital products, we may collect the information necessary to process purchases, deliver purchased files, provide support, and communicate important information relating to those purchases.

7. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

We use reputable service providers and take reasonable precautions when handling client and website information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We encourage you not to send sensitive personal or financial information through standard email or general website inquiry forms.

8. International Data Transfers

Mariko Studio is based in Vancouver, British Columbia, Canada, and works with clients internationally.

Some of our third-party service providers may store or process personal information outside Canada, including in the United States or other jurisdictions.

When information is processed outside Canada, it may be subject to the laws of the jurisdiction in which it is stored or processed, including lawful access requests by public authorities.

We take reasonable steps to work with service providers that maintain appropriate privacy and security safeguards.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain business records, meet contractual obligations, or comply with applicable legal requirements.

Retention periods may vary depending on the type of information and the nature of our relationship with you.

For example, project and transaction records may be retained for accounting, tax, legal, and administrative purposes, while marketing subscription information may be retained until you unsubscribe or request its deletion, subject to applicable requirements.

When personal information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it.

10. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to personal information we hold about you.

• Request corrections to inaccurate or incomplete information.

• Request deletion of personal information, subject to applicable legal or contractual requirements.

• Withdraw consent to certain uses of your personal information.

• Object to or request restrictions on certain processing activities, where applicable.

• Request a portable copy of your personal information, where applicable.

• Submit a complaint to an appropriate privacy regulator.

We will review and respond to privacy requests in accordance with applicable law.

To exercise your rights or ask questions about how your information is handled, please contact us at hello@marikostudio.com.

11. Third-Party Websites

Our Website may contain links to third-party websites, platforms, or services that are not operated or controlled by Mariko Studio.

We are not responsible for the privacy practices or content of these external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

12. Children's Privacy

Our Website and services are not directed toward children under the age of 16.

We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or applicable legal requirements.

Any updates will be published on this page, with the revised date indicated above.

Where required by law, we will provide additional notice or obtain consent for material changes to how we handle personal information.

We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Mariko Studio
Vancouver, British Columbia, Canada
Email: hello@marikostudio.com
Website: www.marikostudio.com

Privacy inquiries may be directed to the person responsible for privacy matters at Mariko Studio through the email address above.